Terms and Conditions
1. Seller Identity
The Niobium app and Niobium Cloud service are operated by Yogie Stefanus (individual), located at Perumahan Bumi Alam Indah, Jl. Kruing 2 B3 No 161, Lempake, Kec. Samarinda Utara, Kota Samarinda, Kalimantan Timur 75118, Indonesia. Phone & WhatsApp: +62 877-5205-6524, Email: admin@niobium.web.id.
2. Services
The Niobium note-taking application for desktop and Android is free to download and use for local note storage. Niobium Cloud is an optional paid service providing end-to-end encrypted synchronization across your devices. Niobium Cloud is currently in Beta. During the Beta period, synchronization includes only plain Markdown notes; images and attachments are not yet synchronized.
3. Account and End-to-End Encryption
Your Niobium Cloud account is protected by end-to-end encryption (E2EE). Encryption keys are generated and stored exclusively on your device. You are solely responsible for safeguarding your password and Recovery Key. If both are lost simultaneously, encrypted note data on the server cannot be recovered by anyone, including us. Local notes stored on your device remain safe and intact.
4. Plans, Pricing, and Payments
Niobium Cloud subscription plans are priced in Indonesian Rupiah (IDR) and are final with no additional fees. Subscriptions are prepaid for 1 month or 1 year. There is no automatic renewal. Service activates automatically once our payment partner, Midtrans, confirms payment. Payment transactions are processed securely by Midtrans; we never receive or store your credit or debit card data.
5. Promotional Codes
The official BETANOW promotional code provides free access to any chosen plan until January 1, 2027 at 00:00 WIB. Redemption is limited to 1 claim per individual based on normalized email address. Promo codes cannot be combined with an active paid plan and have no cash value. When the promo ends, you may purchase a paid plan; any purchase made during the promo takes effect after the promo expires.
6. Validity, Grace Period, and Data Deletion
Active subscriptions end on the expiry date (E). If not renewed, your account enters a 7-day Grace Period (until E+7) where sync is temporarily paused but data is retained. The account then enters a 30-day Deletion Window (until E+37). Reminder notices are sent via email before expiry and during grace. If unpaid by E+37, encrypted data on the server is permanently deleted. Local notes on your device are never deleted.
7. Shared Vaults (Couple and Family Plans)
The owner of a Couple or Family plan is responsible for inviting and approving members to the shared vault. All approved members can read and edit notes in the shared vault. If a plan is downgraded and active members exceed the seat quota, additional member access is suspended until seats are adjusted.
8. Refunds
We provide an unconditional 7-day money-back guarantee for your first paid order, as well as full refunds for duplicate billing or technical activation failures. Complete terms and procedures are specified in our Refund Policy. Refund.
9. Fair Use and Prohibited Activities
You agree to use the service in compliance with applicable laws of the Republic of Indonesia. You must not exceed allocated storage quotas or attempt to disrupt or overburden server infrastructure. Because your data is end-to-end encrypted, we cannot view note contents; however, we reserve the right to suspend accounts that technically abuse system resources.
10. Limitation of Liability
Our total liability to you for any claims arising from the service is limited to the total fees you paid to us during the 12 months preceding the claim. This limitation does not apply to gross negligence or willful misconduct, or where prohibited by law.
11. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email at least 14 days before taking effect. Changes do not apply retroactively to already paid periods. If a material change negatively affects you, you may cancel and receive a pro-rata refund.
12. Complaints and Dispute Resolution
Complaints or questions may be directed to admin@niobium.web.id and will receive a response within 3 business days. Disputes will first be resolved through amicable consensus. If unresolved, disputes may be submitted to the Consumer Dispute Settlement Board (BPSK) or the District Court of Samarinda.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. This document is provided in Indonesian and English; in the event of any discrepancies between the versions, the Indonesian text shall govern.
14. Age Requirement
This service is intended for users who are at least 18 years of age, or who have obtained consent from a parent or legal guardian.